Last updated October 9, 2026
This Privacy Policy explains how Flawless Green Beauty (“Flawless Green Beauty,” “we,” “us” or “our”) collects, uses, shares and protects personal information when you visit flawlessgreenbeauty.com (the “Site”), create an account, sign up for our emails or buy our products. By using the Site, you agree to the practices described here.
Information we collect
Information you give us
- Contact details: your name, email address and phone number.
- Order details: shipping address, billing address, the products you buy, order totals and order history.
- Unfinished checkouts: if you enter your email at checkout, we save it with your name and the items in your bag, even if you don’t finish your order, so we can remind you about your bag.
- Reviews: the rating, words, photos or videos you choose to share in a product review, with your first name and last initial.
- Account details: the email address you use to sign in. We use one-time sign-in codes, so we never ask you to create or store a password.
- Messages: anything you send us through our contact form or by email, such as questions, return requests or feedback.
- Marketing preferences: whether you have subscribed to our newsletter.
Information collected automatically
- Device and usage data: IP address, browser type, device type, operating system, pages viewed, referring pages, and the date and time of your visit.
- Cookies and similar technologies: small files that remember your bag and your sign-in session. See our Cookie Policy.
Payment information
Payments are processed by our secure third-party payment processor. Your full card number, expiration date and security code go directly to that processor and are never stored on our systems. We receive only limited details, such as the payment status, card type and the last four digits of your card, so we can confirm your order and help with refunds. When you pay, your payment processor keeps your card on file so that, right after your purchase, you can add an item to the same order with one click. We never charge it without that click.
How we use your information
- To process, fulfill, ship and deliver your orders, and to send order confirmations and shipping updates.
- To create and maintain your account, including sending one-time sign-in codes and showing your order history and tracking.
- To respond to your questions, process returns and refunds, and provide customer support.
- To send newsletters and offers when you have opted in. You can unsubscribe at any time.
- To send up to three reminders about a checkout you started but didn’t finish, one of which may include a one-time discount code, and to ask for a review after your order arrives.
- To operate, maintain and improve the Site, understand how it is used and fix problems.
- To detect, prevent and investigate fraud, abuse, security incidents and other harmful activity.
- To comply with legal obligations, such as tax and accounting requirements, and to enforce our Terms of Service.
How we share your information
We do not sell your personal information. We share it only as needed to run our business:
- Fulfillment partners and shipping carriers receive your name, shipping address, phone number and order contents so your order can be packed and delivered.
- Payment processor receives your payment details to complete your purchase securely.
- Service providers who help us host the Site, send email, store data, provide customer support and prevent fraud. They may use your information only to perform services for us and must protect it.
- Legal and safety: when required by law, subpoena or other legal process, or when we believe disclosure is necessary to protect the rights, property or safety of Flawless Green Beauty, our customers or others.
- Business transfers: if we are involved in a merger, acquisition or sale of assets, your information may be transferred as part of that transaction, subject to this policy.
Cookies
We use essential cookies and local storage to keep the Site working, such as remembering what is in your bag and keeping you signed in. We may also use analytics to understand how visitors use the Site. Most browsers let you block or delete cookies; if you do, some features may not work. Learn more in our Cookie Policy.
How long we keep information
We keep personal information only as long as needed for the purposes described here. Order and transaction records are generally kept for up to seven years to meet tax, accounting and legal requirements. Account information is kept while your account is active. Newsletter subscriptions are kept until you unsubscribe, after which we keep a minimal record so we honor your choice. Support messages are generally kept for up to three years.
How we protect information
We use administrative, technical and physical safeguards designed to protect your personal information, including encrypted connections (HTTPS), access controls and limiting access to people who need it. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. If we learn of a security incident affecting your personal information, we will notify you as required by law.
Children’s privacy
The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, contact us at support@flawlessgreenbeauty.com and we will delete it.
Your choices and rights
- Marketing emails: click “unsubscribe” in any marketing email or contact us. We will still send order and account emails.
- Bag reminders: click “Stop these reminders” in any reminder email.
- Access, correction and deletion: you can ask to see, correct or delete the personal information we hold about you.
- Cookies: manage cookies through your browser settings.
- Do Not Track and Global Privacy Control: we treat a Global Privacy Control signal from your browser as a request to opt out of any sale or sharing of personal information.
Depending on where you live, you may have additional rights under state privacy laws. California residents can read our California Privacy Rights notice. We will not discriminate against you for exercising any privacy right. To make a request, email support@flawlessgreenbeauty.com. We will verify your identity before acting on a request and respond within the time required by law.
Where we operate
We sell to customers in the United States, and your information is stored and processed in the United States. If you access the Site from outside the United States, you understand your information will be transferred to and processed in the United States.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will change the “Last updated” date above and, for significant changes, notify you by email or on the Site.
Contact us
Questions about this policy or your information? Email support@flawlessgreenbeauty.com or use our contact form.