Policy Center

Shipping Policy

Orders leave our fulfillment center within 1–2 business days, and shipping is free on orders over $60.

Last updated October 9, 2026

Where we ship

We currently ship to addresses within the United States. We do not ship internationally at this time.

Processing time

Orders are packed and shipped by our fulfillment partner within 1–2 business days (Monday through Friday, excluding U.S. federal holidays). Orders placed on weekends or holidays begin processing the next business day. During busy periods or promotions, processing may take a little longer; we will let you know if your order is delayed.

Shipping rates and delivery times

Order totalShippingEstimated delivery after shipping
Over $60Free standard shipping3–7 business days
$60 and underCalculated at checkout3–7 business days

Delivery estimates are provided by the carrier and are not guaranteed. Deliveries to Alaska and Hawaii may take longer.

Tracking your order

When your order ships, we email you a confirmation with a tracking number. You can also check status anytime on our Track order page or in your account. Tracking can take up to 24 hours to show movement after a label is created.

Address accuracy

Please double-check your shipping address at checkout. If you spot a mistake, email support@flawlessgreenbeauty.com right away. We will do our best to update it before your order ships, but once it has shipped we cannot change the address. Orders returned to us because of an incorrect or incomplete address can be reshipped for the cost of shipping, or refunded minus original shipping costs.

Lost, delayed or damaged packages

  • Marked delivered but not received: check around your home, with neighbors and your mailroom, and wait one business day, since carriers sometimes mark packages delivered early. If it still has not arrived, contact us within 14 days of the delivery date.
  • Delayed: if tracking has not updated for 7 business days, contact us and we will open an inquiry with the carrier.
  • Damaged or incorrect items: email us within 14 days of delivery with your order number and a photo of the item and packaging. We will send a replacement or refund at no cost to you.

Cancellations and changes

Because we ship quickly, we can only cancel or change an order if it has not yet been processed for shipment. Contact us as soon as possible at support@flawlessgreenbeauty.com with your order number.

Questions

Email support@flawlessgreenbeauty.com or visit our Support Center. We reply within 1 business day.